Last updated: February 24, 2026
This Privacy Policy describes how Metabuilder LLC and its affiliates ("TwinkleBot," "we," "our," or "us") may collect, use, and disclose personal information about you. This Privacy Policy applies to information collected when you interact with the website located at https://twinklebot.app (the "Website"), our mobile applications available on iOS and Android (the "Apps"), and all related services, software, features, or products provided by TwinkleBot from time to time (together with the Website and Apps, the "Services").
Please read this Privacy Policy carefully so you understand our policies and practices regarding your information. If you do not agree with our policies and practices, your choice is not to interact with the Services. By accessing or using the Services you agree to this Privacy Policy and our Terms of Service. We encourage you to check this Privacy Policy often so that you stay informed about our practices and the choices available to you.
Depending on how you interact with the Services, we may collect information about you as described below.
You provide us with information when you create an account, purchase story credits, create a storybook, or communicate with us. This may include:
YOU SHOULD NOT PROVIDE US WITH ANY CONFIDENTIAL, SENSITIVE, OR BIOMETRIC INFORMATION THROUGH THE SERVICE BEYOND WHAT IS REQUIRED TO CREATE A PERSONALIZED STORYBOOK.
We automatically collect certain information when you access or use the Services, including:
We may receive information about you from third-party services you use to log into or otherwise connect to our Services, such as Google. The data we receive depends on that service's policies and your privacy settings with that service.
We may aggregate or de-identify information so that it can no longer identify you, as defined under applicable laws. We may use and disclose aggregated or de-identified information for any purpose unless applicable law says otherwise.
We use the information we collect for the following purposes:
Important — No AI Training on Your Data. We do not use child photographs, character information, or any user-submitted content to train or improve artificial intelligence or machine learning models. User-submitted content is used solely to generate the specific storybook you request.
The Services may contain links to or integrate with third-party sites, technology, or services ("Third-Party Services") that are not owned or controlled by us. If you use a Third-Party Service in connection with the Services, you are subject to that third party's terms and conditions. We do not endorse or assume any responsibility for any Third-Party Services.
We currently use the following Third-Party Services:
| Provider | Purpose | Data Shared |
|---|---|---|
| Supabase | Authentication & database | Email, account data |
| Google (OAuth) | Authentication | Email, name (per your Google settings) |
| Stripe | Payments (web) | Billing info, transactions |
| RevenueCat | Payments (mobile) | Purchase data, device ID |
| Google Analytics | Analytics | Usage events, device data, IP (anonymized) |
| Sentry | Error tracking & monitoring | IP, device data, error logs, stack traces |
| Third-Party AI Model Providers | AI content generation | Character name, gender, photo (for storybook generation only) |
We may add or remove Third-Party Services from time to time.
We may share information collected from or about you in the following circumstances:
We do not sell your personal information to third parties.
Like most online services, we use cookies and similar technologies to collect some of the data discussed in this Privacy Policy. These help us provide certain features and analyze usage. Our uses fall into the following categories:
You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some features of the Services may not function properly.
We use analytics services, including Google Analytics, to understand how users interact with the Services. These services may use cookies and similar technologies to collect information about your use of the Services and report on usage trends. You can learn more about Google's practices at https://policies.google.com/privacy and opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
If we send you marketing communications, you may opt out by following the unsubscribe instructions in those communications. We may still send you non-promotional messages such as transactional emails and account notifications.
You can adjust your browser settings to remove or reject browser cookies. You may also use privacy-focused browser extensions to limit tracking. Blocking cookies may affect the functionality of the Services.
You can limit interest-based advertising through the following:
You may request deletion of your account and associated data by contacting us at support@twinklebot.com. Upon account deletion, we will delete your personal information, including any child photographs stored in our systems, within 30 days. Certain information may be retained longer if required for legal or compliance purposes.
Depending on your jurisdiction, you may have additional rights regarding your personal information. If you wish to exercise any such rights, please contact us at support@twinklebot.com. We may ask you to verify your identity before responding to your request.
Your information may be transferred to, processed, and stored in countries other than the country in which you reside, including the United States. If we transfer your data out of the European Economic Area ("EEA"), we implement appropriate safeguards, which may include:
In jurisdictions such as the European Union and the EEA, we only collect, use, or share information about you when we have a valid legal basis, specifically one of the following:
If you reside in the EEA, you have the following rights under the General Data Protection Regulation ("GDPR"):
To exercise any of these rights, please contact us at support@twinklebot.com. We will respond to legitimate requests within one month, or up to three months for complex requests.
State consumer privacy laws in the United States may provide residents with additional rights regarding our use of their personal information.
California. California's "Shine the Light" law (Civil Code § 1798.83) permits California residents to request information regarding our disclosure of personal information to third parties for their direct marketing purposes. California residents may also have rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.
Other States. Residents of Colorado, Connecticut, Virginia, Utah, and other states with applicable privacy laws may have rights to confirm processing, access and delete personal information, data portability, and opt out of targeted advertising and sales. Colorado, Connecticut, and Virginia residents may also have rights to correct inaccuracies and opt out of profiling.
To exercise any of these rights, please contact us at support@twinklebot.com. To appeal a decision regarding a consumer rights request, please contact us at support@twinklebot.com.
We use reasonable procedural, physical, and electronic safeguards to protect your information from unauthorized access or use. These include encryption of data in transit (HTTPS/TLS) and at rest, access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials secure and not sharing them with anyone.
We retain your information for as long as necessary to provide the Services, fulfill our legal obligations, enforce our agreements, and resolve disputes. Specific retention practices include:
TwinkleBot is a service designed to create personalized storybooks for children; however, the Services are intended to be used by parents and legal guardians, not by children directly. You must be at least 18 years old to create an account and use the Services.
We do not knowingly collect personal information directly from children under 13 (or the applicable age of digital consent in your jurisdiction). The child character information (name, gender, and photograph) is provided by the parent or legal guardian, who represents and warrants that they have the legal authority to provide this information.
If you believe a child under 13 has provided us with personal information without parental consent, please contact us at support@twinklebot.com and we will promptly take steps to delete such information.
We may update this Privacy Policy from time to time. We will notify you of any changes by revising the "Last updated" date at the top of this page. For material changes, we may also provide notice through the Services or by email. Your continued use of the Services after changes become effective constitutes your acceptance of the updated Privacy Policy. If you do not agree, you must stop using the Services.
The Services may contain links to third-party websites or services. We are not responsible for the practices of such third parties. We encourage you to read the privacy policies of any third-party sites you visit.
If you have any questions about this Privacy Policy, please contact us: